Service Desk Software
Monthly,Yearly
About
Reduce ticket capacity by increasing employee experiences with seamless support at the speed of conversation. Key features include ticket creation from Teams chat and email, AI-powered ticket deflection, automated workflows, reporting, and Power BI integration.
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Pricing
Microsoft Teams Ticketing
USD
100
/Month
- Unlimited Users & Agents
- Ticket Creation from Teams Chat
- Ticket Creation from Email
- AI Powered Ticket Deflection
- Custom Statuses and Categories
- Ticket Templates
- Basic Reporting
- Support Groups
- Single Sign-On
- Onboarding Specialist
- U.S. Based Chat & Email Support
- Unlimited Users & Agents
- Ticket Creation from Teams Chat
- Ticket Creation from Email
- AI Powered Ticket Deflection
- Custom Statuses and Categories
- Ticket Templates
- Basic Reporting
- Support Groups
- Single Sign-On
- Onboarding Specialist
- U.S. Based
Microsoft 365 Service Desk
USD
500
/Month
- Everything in Teams Ticketing Plus
- Advanced Automations
- Full API Access
- Intune Connector
- Power Automate Connector
- Power BI Connector
- Multiple Departments (Coming Soon!)
- SLAs (Coming Soon!)
- Approvals (Coming Soon!)
- Surveys (Coming Soon!)
- Dedicated Customer Success Manager
- Everything in Teams Ticketing Plus
- Advanced Automations
- Full API Access
- Intune Connector
- Power Automate Connector
- Power BI Connector
- Multiple Departments (Coming Soon!)
- SLAs (Coming Soon!)
- Approvals (Coming Soon!)
- Surveys (Com
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Frequently Asked Questions
How much does Tikit cost?
▼
Tikit offers 2 pricing plan(s):
- Microsoft Teams Ticketing — USD100.00 /Month
- Microsoft 365 Service Desk — USD500.00 /Month
Does Tikit offer a free trial?
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Yes, Tikit offers a 0-day free trial.
What support does Tikit provide?
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Tikit provides Online (Ticket) support.
Is Tikit cloud-based or on-premise?
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Tikit is Cloud Hosted software.
What training resources does Tikit offer?
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Tikit provides Help Guides,Blogs,Video Guides for training.
